Privacy policy

1. Who is responsible

SugarEval is an independent editorial project publishing reviews of free-to-play mobile games at sugareval.com. SugarEval decides how personal information collected through this site is handled and is the point of contact for any request about it.

Written enquiries: editors@sugareval.com. We answer privacy requests within thirty days.

2. Information we collect

2.1 Technical information collected automatically

• IP address and approximate region derived from it;
• browser type and version, operating system, device type, screen size;
• referring page, pages opened on this site, date and time of each request;
• server log entries produced by our hosting and content delivery providers.

2.2 Cookies and similar technologies

Necessary cookies keep the site working and remember your answer to the cookie notice. Analytics and marketing cookies are only used where you agree to them. Categories, purposes and storage periods are listed in the cookie notice.

2.3 Information you give us

• the email address you enter in the newsletter form;
• the name you enter, if you choose to fill that optional field;
• the content of any message you send to the editorial address.

We do not ask for a phone number, a postal address or any payment details on this site.

2.4 Browser notification identifiers

If you allow browser notifications, OneSignal issues a subscription identifier for your browser and stores it together with the tags we attach to it: the site domain, the optional name and the source of the subscription. That identifier is not your name; it identifies a browser installation.

2.5 Advertising identifiers

Advertising partners may set their own identifiers to measure how their placements perform. Where such placements run, they are covered by the marketing category of the cookie notice and depend on your agreement.

3. Why we use it and on what basis

Purpose	Information used	Basis
Serving and securing the site	Technical information, necessary cookies	Our functions and activities as publisher, APP 3
Sending the newsletter	Email address, optional name	Your consent, given in the form
Sending browser notifications	Push identifier and tags	Your consent, given in the browser prompt
Measuring audience	Analytics cookies and identifiers	Your consent in the cookie notice
Advertising placements	Marketing cookies and identifiers	Your consent in the cookie notice
Administering a Reader plan	Email address, plan name, billing dates	Performance of the agreement with you

4. How long we keep it

• Server logs: up to twelve months, then deleted or aggregated.
• Newsletter records: until you unsubscribe or ask for deletion, then removed within thirty days.
• Push identifiers: until you turn notifications off in the browser or the identifier expires at the push provider.
• Cookie preference: as stated in the cookie notice for each category.
• Reader plan records: for the term of the plan and afterwards only as long as Australian tax and accounting rules require.

5. Who else handles this information

We do not sell personal information. We disclose it only to service providers acting on our instructions:

• Hosting and content delivery — to serve pages and protect the site against abuse.
• OneSignal — to store newsletter addresses and to deliver browser notifications.
• Analytics providers — to produce aggregate audience reports, where you agreed to analytics cookies.
• Advertising partners — to deliver and measure placements, where you agreed to marketing cookies.
• A payment provider — once Reader plan billing is switched on, to process the subscription fee. Card details would be handled by that provider and never stored by SugarEval.

We may also disclose information where Australian law requires it, for example in response to a lawful request from a public authority.

6. Disclosure outside Australia

Some of these providers operate servers outside Australia, including in the United States and the European Union. Where information is disclosed to an overseas recipient we take reasonable steps under Australian Privacy Principle 8 to ensure the recipient handles it in a way consistent with the Australian Privacy Principles, through contractual commitments and provider data processing terms.

7. Your rights

• ask what personal information we hold about you and receive a copy;
• ask us to correct information that is inaccurate, out of date or incomplete;
• ask us to delete your newsletter record or push subscription;
• revoke a consent you have given, at any time, without affecting handling that already took place;
• unsubscribe from every message using the link it contains;
• turn browser notifications off in your browser settings at any time.

Send any of these requests to editors@sugareval.com. We may ask you to confirm the address you used, so that we do not act on someone else’s behalf.

8. Complaints

If you believe we have handled your personal information incorrectly, write to us first and we will investigate. If you are not satisfied with our answer, you may complain to the Office of the Australian Information Commissioner (OAIC), the regulator responsible for privacy in Australia, at oaic.gov.au.

9. Security

The site is served over an encrypted connection. Access to newsletter records is limited to the editors and protected by provider-side authentication. No online service can promise absolute protection, but we review our providers and remove records we no longer need.

10. Children

This site is written for adults choosing games to play. We do not knowingly collect personal information from children under sixteen. If you believe a child has subscribed, write to us and we will delete the record.

11. Changes to this policy

If this policy changes we update the date at the top of the page and, for material changes, describe them in the newsletter. This version takes effect on 17 August 2026.